Question 1

What ingredients do you use?

Accepted Answer

We utilize natural and healthy ingredients whenever possible, from both local and Japanese sources.

Question 2

What products do you offer?

Accepted Answer

Please refer to the details of each product regarding the above.

Question 3

How should I store your products?

Accepted Answer

Please refer to the details of each product regarding the above.

Question 4

Are your products HALAL-certified?

Accepted Answer

Our products are not yet HALAL-certified but are pork free and alcohol free.

Question 5

Are your desserts suitable for kids?

Accepted Answer

Yes, our desserts are made with natural, wholesome ingredients, making them a safe and delicious treat for kids. Plus, they are free from artificial additives and preservatives.

Question 6

How are products delivered?

Accepted Answer

We are still finalizing the delivery process We apologize for the inconvenience, but kindly ask that you either pick up your order at the designated pickup point or arrange for your own delivery.Pick up point Half & HāfuDate&timeTuesday-Friday: 12:00 PM – 6:00 PMSaturday and Sunday: 11:00 AM – 6:00 PMMonday: ClosedPlease pick up your products at the following stores. Please note that products cannot be purchased in-store.

Question 7

Why focus on making healthy desserts?

Accepted Answer

We want our customers to enjoy both the taste of our sweets and the benefits they give for health. That's why we carefully choose nutrient-rich, wholesome ingredients derived from natural sources.

Question 8

Can I learn how to do make pastry flowers?

Accepted Answer

Yes! We hold workshops periodically. Announcements are made on Instagram, so be sure to follow us and sign up when available!Instagram: Hanashibori_flowerpiping

Question 9

Do you accept bulk orders for partnerships, events, or corporate clients?

Accepted Answer

Absolutely! Please contact us via WhatsApp for inquiries.Please WhatsApp us.

Question 10

What is your return policy?

Accepted Answer

Please check our return/refund/exchange policy here.

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FAQ